AI Agents that Never Leave your Customers Waiting.
AI Agents that Never Leave your Customers Waiting.
AI Agents that Never Leave your Customers Waiting.
Cut response times, boost satisfaction, and automate what matters most.
Cut response times, boost satisfaction, and automate what matters most.
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Adaptive intelligence for real-world conversations
Adaptive intelligence for real-world conversations
Adaptive intelligence for real-world conversations
Your Next Team Member, Built by You
Your Next Team Member, Built by You
Your Next Team Member, Built by You
Fine-tune every detail to match your brand standards, compliance rules, and workflows—so every interaction stays consistent and on-policy.
Fine-tune every detail to match your brand standards, compliance rules, and workflows—so every interaction stays consistent and on-policy.
Fine-tune every detail to match your brand standards, compliance rules, and workflows—so every interaction stays consistent and on-policy.
Powerful Performance with AI driven Simulations.
Powerful Performance with AI driven Simulations.
Powerful Performance with AI driven Simulations.
Fine-tune every detail to match your brand standards, compliance rules, and workflows—so every interaction stays consistent and on-policy.
Leverage AI-driven simulations to model complex scenarios and predict outcomes with precision.
Fine-tune every detail to match your brand standards, compliance rules, and workflows—so every interaction stays consistent and on-policy.
Push to any Environment with Confidence
Push to any Environment with Confidence
Push to any Environment with Confidence
Elara powers consistent, high-quality customer experiences across Voice, Email, Messenger, and Social Messaging.
Elara powers consistent, high-quality customer experiences across Voice, Email, Messenger, and Social Messaging.
Elara powers consistent, high-quality customer experiences across Voice, Email, Messenger, and Social Messaging.
Run real-time evaluations & Improvements
Run real-time evaluations & Improvements
Run real-time evaluations & Improvements
Enrich your training and evaluation datasets with human feedback collected directly from your monitoring interface, creating a virtuous cycle of continuous improvement.
Enrich your training and evaluation datasets with human feedback collected directly from your monitoring interface, creating a virtuous cycle of continuous improvement.
Enrich your training and evaluation datasets with human feedback collected directly from your monitoring interface, creating a virtuous cycle of continuous improvement.
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Built to Power Customer Service at Enterprise Scale.
Built to Power Customer Service at Enterprise Scale.
Built to Power Customer Service at Enterprise Scale.
Power millions of conversations without overwhelming your team. Designed to keep customer experiences consistent, agents productive, and service quality high as demand increases.
Power millions of conversations without overwhelming your team. Designed to keep customer experiences consistent, agents productive, and service quality high as demand increases.
Power millions of conversations without overwhelming your team. Designed to keep customer experiences consistent, agents productive, and service quality high as demand increases.
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99.998%
99.998%
Historical Uptime
Historical Uptime
20+
20+
AI models available
AI models available
<200ms
<200ms
Average response latency
Average response latency
200M+
Customer interactions supported daily
200M+
Customer interactions supported daily
200M+
Customer interactions supported daily
“Elara changed how we operate as a support team. We’re handling significantly higher volume without sacrificing response quality, and our agents finally have the breathing room to focus on complex issues. It’s reliable, consistent, and feels like an extension of the team—not another tool to manage.”
Beth Moore
Head of Customer Support, Global SaaS Company
“Elara changed how we operate as a support team. We’re handling significantly higher volume without sacrificing response quality, and our agents finally have the breathing room to focus on complex issues. It’s reliable, consistent, and feels like an extension of the team—not another tool to manage.”
Beth Moore
Head of Customer Support, Global SaaS Company
“Elara changed how we operate as a support team. We’re handling significantly higher volume without sacrificing response quality, and our agents finally have the breathing room to focus on complex issues. It’s reliable, consistent, and feels like an extension of the team—not another tool to manage.”
Beth Moore
Head of Customer Support, Global SaaS Company
Elara is rated highest on G2's most recent User Satisfaction Ratings for CS.
Elara is rated highest on G2's most recent User Satisfaction Ratings for CS.
Elara is rated highest on G2's most recent User Satisfaction Ratings for CS.
Built for global brands and ambitious startups
Built for global brands and ambitious startups
Built for global brands and ambitious startups
Engineered to handle intensive workloads with scalable, high-performance processing power.
Engineered to handle intensive workloads with scalable, high-performance processing power.
Engineered for always-on performance, delivering 99.999% uptime you can rely on.
Engineered for always-on performance, delivering 99.999% uptime you can rely on.
Engineered to perform reliably at massive scale, even under heavy demand.
Engineered to perform reliably at massive scale, even under heavy demand.
Flexible enough to adapt to a wide range of applications and use cases.
Flexible enough to adapt to a wide range of applications and use cases.
Voice Experience
Voice Experience
Voice Experience
Emotionally-aware agents that understand tone, intent, and context. Fluidly handle accents, interruptions, and rapid turns of conversation to ensure every conversation feels natural.
Emotionally-aware agents that understand tone, intent, and context. Fluidly handle accents, interruptions, and rapid turns of conversation to ensure every conversation feels natural.
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Smart Insights
Smart Insights
Smart Insights
Your agent will surface patterns and uncover root causes, then offer tips on how to update your policies to improve support performance, based on the success metrics you choose.
Your agent will surface patterns and uncover root causes, then offer tips on how to update your policies to improve support performance, based on the success metrics you choose.
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Company
Company
Career
Career
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/
Contact
Contact
Product
Product
Elara Canvas
Elara Canvas
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Voice Experience
Voice Experience
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Integration
Integration
Resources
Resources
Docs
Docs
